Privacy Policy

1. Introduction

Hall Sofdran This ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our basketball training services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

Name and contact details (phone, email, address)
Date of birth and age
Emergency contact information
Medical information and allergies
Payment information
Training preferences and goals

2.2 Usage Information

We may collect information about how you use our services, including attendance records, progress assessments, and feedback.

2.3 Technical Information

We collect technical information such as IP addresses, browser types, and device information when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

Processing registrations and payments
Providing training services
Ensuring participant safety and medical preparedness
Communicating about training schedules and updates
Tracking progress and providing feedback
Complying with legal obligations
Improving our services

4. Information Sharing

4.1 Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To provide training services (e.g., coaches, medical professionals)
For legal compliance or safety reasons
With service providers who assist our operations (under strict confidentiality agreements)

4.2 Emergency Situations

In emergency situations, we may share necessary information with medical professionals or emergency services to ensure participant safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data storage systems
Access controls and authentication
Regular security assessments
Staff training on data protection
Secure disposal of physical records

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain:

Registration and payment records: 7 years
Medical records: 7 years after last training session
Progress records: 5 years
Communication records: 3 years

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal requirements)
Restriction: Request limitation of data processing
Portability: Request transfer of your data
Objection: Object to data processing in certain circumstances

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

9. Children's Privacy

We are committed to protecting children's privacy. For participants under 16 years of age, we require parental consent for data collection and processing. Parents have the right to review, modify, or request deletion of their child's personal information.

10. International Data Transfers

Your personal data is primarily processed within Greece. If data needs to be transferred outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be communicated through our website or direct notification. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@hallsofdranthis.com
Phone: +30 211 414 3422
Address: Dodekanisou 7, Nea Chalkidona

You also have the right to lodge a complaint with the Greek Data Protection Authority if you believe your data protection rights have been violated.

Last updated: January 2024